Our shipments are sent via USPS and UPS mainly. For powders we offer a flat fee of $7 and for concentrate a flat fee of $10. Free shipping will apply for orders over $42. 

Standard shipping times are 1-3 business days, and we cannot guaranty that order will be delivered within this time frame.

Unfortunately, we donotaccept walk in and all orders needs to be place via our online platform www.slo-jo.com

Yes, wecan do this for you, please email your order to us atorders@slo-jo.comfor processing as terms and condition will apply. 

If your order has left our premises if difficult to re-route to a different location as we used 3rd party courier partners to deliver orders. Please email us atorders@slo-jo.comso we can assist you to track your parcel and to communicate with the courier service. 

ELIGIBILITY FOR RETURNS:

TO QUALIFY FOR A RETURN

Items must be in the same condition as received.
Unopened, unused, and undamaged.
Original tags must be intact.
Items must be in their original packaging.
Must include receipt or proof of purchase.

REFUND POLICY

Items that do not meet these criteria will not be refunded. We reserve the right to deny returns that do not comply with this policy. We will issue a full refund for up to three (3) units of SloJo USA products per order. Customers are responsible for shipping costs associated with returns. Items must be shipped back to the following address: 6 Degrees North Beverage Company, 2145 Barret Park Drive, Suite 103, Kennesaw, GA 30144

HOW TO INITIATE A RETURN

Contact us at order@slo-jo.com to request a return. Once approved, you will receive detailed return instructions. Ship items within 14 days of receiving the return authorization to qualify for a refund. Please note: Items sent back without prior approval will not be accepted. For any return questions, you can always contact us at orders@slo-jo.com.

We accept AMEX, Master Card, Visa, Apple Pay, Google Pay, Diners Club, Discover and JCB

Please contact us directly via orders@slo-jo.com

Please contact us directly via orders@slo-jo.com

Please contact us directly via orders@slo-jo.com